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商务英文道歉信

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  好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。你了解商务英文道歉信该怎么写吗?下面是小编为大家整理的商务英文道歉信,希望对大家有帮助。

  商务英文道歉信篇一

  Dear Mr. Hunnicutt,

  I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

  We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

  Your sincerely,

  Peter Gibson

  Accounts Manager

  **New words:

  商务英文道歉信篇二

  Dear Sir or Madam,

  Thank you for letter of 5 May 2004.

  I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

  I enclose the price list of our company as requested and look forward to hearing from you.

  Your sincerely

  商务英文道歉信篇三

  Dear Ms Jeremy,

  Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

  After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

  According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

  I would like to offer our apologies once again and thank you being an excellent customer.

  Yours sincerely.

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